REGISTRATION: Spaces are limited and guidelines for appropriate levels need to be met. INTENSITY reserves the right to not accept a registration. INTENSITY makes every effort to ensure that the programs run to schedule but reserves the right to re-schedule in the event of insufficient sign-ups or events beyond the club’s control. Registration (and the system generated registration confirmation email) does not guarantee a spot.  You will receive a separate email confirmation of placement or otherwise from the Director of Tennis.  Deposits will be refunded should no place be available.

LIABILITY WAIVER: Due to the nature of the sport injuries can occur, Registrant acknowledges the risks and waives INTENSITY of any liability for such.

CANCELLATION POLICY: Cancellations for camps or clinics must be in writing and will be accepted up to one week prior to the start of the session for refunds. Daily booking and drop-ins must be cancelled 14 hours in advance or you will be charged.

ABSENCES: Due to the popularity of our programs, make-ups are not offered.

INJURIES: A doctor’s note is required in any case where make-ups are deemed an appropriate remedy for missed classes or, in the case of a prolonged injury, where a house credit may be issued for future use in a similar future program.

REFUNDS: Refunds are NOT offered and registrant agrees to make payment in full for all registered programs. Registrant agrees to pay INTENSITY reasonable attorney’s fees and costs in connection with collection of any amounts owed.

VIDEO / LIVE STREAMING: The club uses video/live streaming technology for informational use as a teaching tool during lessons, clinics and matches. Registrant confirms that they are aware of this and gives permission for its use.